How we collect, use, and protect your information.
O&E Landscaping ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, or use our services.
When you submit a quote request, contact form, or feedback form, we collect:
When you visit our website, we may automatically collect limited information including your IP address, browser type, device type, pages visited, and referring website. This information is used to improve our website and is not used to identify you personally.
We use the information you provide to:
Important: By providing your phone number and checking the SMS consent box on any of our forms, you expressly consent to receive text messages from O&E Landscaping at the phone number provided.
Messages may include quote confirmations, appointment scheduling, service reminders, follow-up communications, and occasional service updates. Message frequency varies based on your engagement with us — typically 1-5 messages per service interaction.
Standard message and data rates may apply based on your carrier and plan. O&E Landscaping does not charge you to receive these messages.
You may opt out of SMS communications at any time by:
For help, reply HELP to any message or contact us using the information above. Opting out of SMS will not affect our other communications with you (such as email or phone).
We do not share, sell, or rent your phone number or SMS-related information to third parties for marketing purposes. Phone numbers are shared only with our SMS service provider (e.g., Twilio via GoHighLevel) for the sole purpose of delivering messages you have consented to receive.
We do not sell your personal information. We share it only with:
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Customer records are typically kept for 7 years for tax and warranty purposes.
You have the right to:
To exercise any of these rights, contact us using the information below.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Effective Date" at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us: